Tell me Something about yourself?
Thank you for giving me this opportunity to introduce myself. My name is Akhilesh and I am from Pauri Garhwal, Uttarakhand. Currently, I reside in Delhi. As far as my qualifications are concerned, I accomplished my Bachelor’s in commerce from Delhi University. I did my schooling from in sarvodhya bal vidhalaya from CBSE board.
If I talk about my work experience concerned
Currently, I'm working with Pan Business Pvt Ltd. that's works for Capgemini as an executive in property and casualty insurance.
where I am responsible for
I can effectively work in the MS Office Google Docs spreadsheet program. I have good verbal & written communication skills along with a typing speed of 40 words per minute. Adaptability accuracy in serval environments and Working hard are my core strength. I am a person who overthinks before doing any task because I want everything perfect. In my family, there are four members including me. My father, mother, or elder brother. My hobbies are playing cricket and chess. I wish to utilize my skill, learn, and grow together, with your company, and provide top-notch services to your clients. That's all about me Thank you.
You have been working for the past five years, but your salary is still 2.7 LPA, and your designation has not changed. Why?
I have been working at PBL for Capgemini for the last Five years in a contract-based position. Initially, they was told me within 2-3 years, I would be on-roll with Capgemini, but that hasn't happened. While I have gained valuable experience and expertise in my role, the contractual nature of my job has limited my career growth, salary increments, and opportunities for promation. I am now looking for a stable job with a multinational company on their payroll, where I can contribute effectively and grow professionally."
Capgemini CEO - Aiman Ezzat
CEO india - Srinivas Kandula
In my currently,
I working as an Executive in the Allied process for the USAA Group. Each day, we received allocations from the client with
details such as the insured
name, contact number, car number, and claim number.
Our task was to search for the account using the claim number in a software called LIDS. After accessing the account, we would check how much money needed to be paid and how much had already been received from the insurance. If the payment was correct, we would forward the case to the client. If there was an overpayment, we created a case and sent the extra amount back to the insurance company. If there was an underpayment, we had to recover the remaining amount from the insurance.
My target per shift is 55-60 cases, and my hourly target is 6-7 cases."
Based on my target of 6-7 cases per hour, it typically takes me about 8-10 minutes to process one case, depending on the complexity and nature of the task.
Why job Change
"I've been on the bench for the last month in my current job due to insufficient workload, there is uncertainty in the future our process may ramp down that why I'm looking for opportunities That's why I'm interested in joining Genpact. I think Genpact is the right fit for me
Expectation salary
As per company norms, and the pay scale for this position I'm comfortable with any salary
Stuck Case
During my shift, I got stuck on a case. I accessed a new client case with account details, but when I searched for the user using the claim number in the LIDS software, I couldn't find the account. I double-checked the details and claim number several times, but the issue remained. I then contacted my supervisor and the technical support team. They informed me that there was a delay in syncing the details in the LIDS database. After some time, the problem was resolved.
What is Insurance
Insurance is an agreement with a company in which we pay them in a regular amount of money So that they agree to pay at the time of any mishappening
What is
Property and Casualty insurance?
It is insurance that help to protect you and the property you own. For
eg. your home or your car.
Types of
P&C insurance
Homeowners Insurance Provides coverage for damage to your home and personal property, as well as liability for accidents that occur on your property.
Renters
Insurance
Car
insurances
Pet insurance Helps cover veterinary expenses for your pets, medical treatments, surgeries, and sometimes accidents or illnesses.
Natural
disaster insurance
Patient responsibility or out of pocket expenses
The amount which is insured needs to pay
from their pocket
Deductible:
PR1 Fixed annual amount paid
by secondary insurance or insured before he can take benefits from the insurance company.
for example, we get a claim feb 1lakh we pay 20 thousand and we again get 1 lakh that time all money will paid by insurance company
voluntary | compulsory
Or It is an
amount that the insured needs to pay before the insurance starts to pay
Co-insurance:
PR2 A specified percentage
amount paid by secondary insurance or insured. 80:20
on very claim we pay fix ration of amount
Co-payment:
PR3 Small dollar amount paid
by secondary insurance or insured on every visit.
What is Insurance
Insurance is
an agreement with a
company in which we pay them in a regular amount of money So that they agree to pay at the time of any mishappening
What is insurance Coverage
Insurance Coverage that covers the risk and liability or loss of a person that arise due to any mishappening and it is covered by insurance company
What is a
Premium
It is an
amount that needs to be paid by the policyholder before getting benefits from insurance it could be
monthly, quarterly, half-yearly, yearly
Who is
Insured/Policy holder/subscriber
who has purchased the policy
Who is
Insurer
insurance company who pays money to the insured or
provider
What is
Settlement
Mutual understanding between insured and insurer
Who is
Adjuster
It is the person who settles the claim for the
insured in P&C insurance
Natural
Disaster Insurance
It is only
covered for the person who
pays high premium
What is Insurance Underwriting
It is the process through which insurance company determine the actual loss and after that they will price it
Annuity
It is a Private company-sponsored
plan in which a Person has to pay the premium for a given period of time and he can get the benefit(money) after the maturity and it
is paid in a certain
interval of time with Interest
by the insurance company. For Eg. LIC
Type of
annuity
Fixed
Annuity- A plan
where the insurance company guarantees
a fixed interest rate.
Variable Annuity: the insurance
company invests your money in stocks, bonds or other investments you choose and
the returns depend on the market's performance. Eg SIP
RISK
Risk measures the uncertainty that an
investor is willing to take to realize a gain from an investment
Risk is
nothing but a possibility
of loss when it comes to P&C insurance
Ex if you
have your home the possibility of loss is a fire could damage your home as a result
you cannot use your home
Suppose that
I have purchased a share for XYZ company then there will be a risk,it will be
profit or it will be loss.
Difference
between agent and broker
A broker can help clients buy and sell property,
negotiate sales prices, and sign contracts
An insurance
broker represents you as the client
an Insurance
Agent represents the
company they are employed by as their client, and you become the customer.
What is Subrogation-imp
Subrogation' is referred
as the process of seeking
reimbursement from the responsible party for a claim that they had already
paid.
For example,
if you have an accident where your car gets damaged, and you have car
insurance, the insurance company will pay you the money. But when the insurance
company comes to know that the accident occurred due to the other party's
fault, now they will claim the money from the other party this is known as
'subrogation'.
What is
insurance Endorsement
Insurance
endorsements allow you to
change standard property and casualty insurance. It is mainly used for any
kind of additions,
subtractions, and other
updates to your coverage. It can also be used to clarify language or change administrative stuff
like address, email or names, etc
Insurance cycle
Submission → Processing → Adjudication → Payment/Denial
First, we
have to submit the claim
and after submission, it will go will processing after processing it will go for adjudication
where it will be decided
whether the claim
is paid or denied
and in the end will get to know the result.
SSN-(
Social Security number) It is a 9 digit unique number which is used to track the earning of US
citizens or residents Ex ( govt) PAN Card
Policy Number -The policy number is 8 digit number consisting of one alphabet and 7 numerical numbers
Client name-
Allstate, State Farm group, USAA group, Liberty Mutual


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